You have the right to refuse using the Docland Service and to withdraw your consent to the processing and storage of your personal data by a written request to the Service Administration at any time.
Personal data is any information related to an individual whose identity is established or whose identity can be established by direct identification (for example, full name) and indirect identification (for example, special information explaining that the data refers to a specific person), including, but not limited to, network identifiers (for example, IP addresses, mobile device identifiers) and location data.
●General Data Protection Regulation, GDPR;
●The Convention for the Protection of Human Rights and Fundamental Freedoms and the Protocols thereto;
●Federal Law of the Russian Federation “On Personal Data.”
3.1.When registering with the Docland Service, you agree to the processing of the following Personal Data:
●other confidential information, including, but not limited to, the health status of the User or another person (hereinafter also referred to as a special category of personal data), which is requested to be indicated in a special form on the Docland Service.
3.2.We collect, store and process only the information that is necessary to ensure the functioning of the Service in accordance with the purposes of its creation and the proper provision by the Service of information and analytical services for the search for doctors and/or medical institutions of the required specialization, qualification, work experience.
4.1.The Service Administration processes the User’s personal data, including a special category of personal data for a purpose of:
4.2.1.providing the User with the services of the Docland Service, including, but not limited to, information and analytical services for the search for doctors and/or medical institutions of the required specialization, qualification, work experience;
4.2.2.receipt by the User of personalized (targeted) information and advertising; verification, research and analysis of such data, allowing to maintain and improve services and sections of the Service, as well as the development of new services and sections of the Docland Service;
4.2.3.Establishing a database of Users of the Docland Service.
5.2.The Data is collected automatically when you register and use the Service and Docland Services, as well as when filling out the forms you are offered on the Docland Service and/or when you download documents to our Service containing your Data or Data of other users.
5.3.Personal data and other confidential information of the User are processed using the hardware and software of the Docland Service.
6.2.The User’s data is stored during the period of provision of information and analytical services to the User by the Docland Service.
6.3.We immediately stop processing special categories of personal data if the reasons for which processing was carried out are eliminated unless otherwise established by federal law.
6.4.We can delete the data provided by you at any time at your written request by means of feedback channels on our Service.
7.2.You have the right to access your Data provided to us or using our Service, at any time, except for cases of technical failures or in other cases that are beyond the control of the Docland Service Administration.
7.3.You can change, fix, supplement or delete your personal data contained in the Service databases at any time by informing the Service Administration by means of feedback channels on our Service.
7.4.You have the right to lodge a complaint with us or with the authorized body about the breach of your rights to protect personal data.
7.6.You may choose to provide any information about yourself to third persons when using the Docland Service. This information is regarded as public, and therefore we are not liable for the consequences of such actions.
7.7.You have the right to acquire your personal data provided to the Docland Service in a structured, readable and understandable format, including machine-readable format, and transfer this data to a third person.
8.3.Processing of a special category of your personal data is carried out by a person professionally engaged in medical activities and who is required to preserve doctor-patient confidentiality in accordance with the legislation of the Russian Federation.
8.4.The Docland Service Administration, its authorized representatives, Docland Service personnel and contractors, as well as other Docland Service Users who have access to the Data that they need to provide/receive services or to ensure the operation of the Docland Service are required to comply with the confidentiality of this information, and also professional secret, and do not have the right to use the Data provided by you for any other purposes.
9.2.We do not transfer the Data or other confidential information of the User to third persons without the consent of the owner, except for the following cases:
9.2.1.such Data transfer is necessary for the provision of services by the Docland Service;
9.2.2.if this is required to comply with applicable laws, norms of international law, the fulfillment of legitimate requests and reasoned claims of judicial, law enforcement and other authorized bodies.
9.3.We are entitled without your consent to transfer your data to the state bodies, including the bodies of inquiry and pre-trial investigation, and to local government bodies only at their reasoned request, on the basis of a court decision, and in accordance with the applicable law.
9.4.Using Docland Service, you accept and expressly agree that we can transfer your data obtained during registration on the Docland Service or in connection with your use of the Docland Service outside the country of your registration to the appropriate doctors and/or medical institutions, as well as to servers supporting the work of the Docland Service, including, but not limited to, for storing Data in the relevant databases of the Docland Service.
9.5.Personal data of citizens of the Russian Federation are stored on servers located in the territory of the Russian Federation.
10.2.We undertake to conscientiously store your Data provided by you when using the Docland Service and take every precaution to protect your data from loss, leak, misuse, unauthorized distribution or amendment.
10.3.In case of a leak, loss or detection of violations in the processing or protection of your personal data, we undertake to notify you immediately and the supervisory authority within 72 hours if this breach threatens human rights and freedoms.
10.4.We undertake to notify each recipient, to which your personal data was disclosed with your consent and with the help of Docland Service about any correction or deletion of personal data by you or restriction of data processing if this is possible or does not involve disproportionate efforts.
10.6.We are not liable for the consequences that may occur due to the loss of or your failure to ensure the confidentiality of your data, or gaining unauthorized access by third persons to your personal data and other confidential information stored on the Docland Service through your fault or negligence.
10.7.We do our best to minimize the risk of unauthorized access to personal data and confidential information, as well as the risk of its improper use, but we are not liable for any access to such information by third persons through your fault or with your consent.
11.2.You undertake not to post personal data of other persons on the Docland Service without their consent (including but not limited to e-mail addresses or contacts by which you can identify their owner). You are personally liable for posting and provision of personal data on the Docland Service, including special categories of personal data and other confidential information of other persons without their consent.
11.3.You undertake not to use the personal data and other confidential information of other Users of the Docland Service in any manner that does not comply with applicable legislation, for unlawful purposes, for the purpose of obtaining an undue advantage, and for other purposes that do not correspond to the purposes of the Docland Service operation or that are contrary to the rights and interests of the subjects of such data.
11.4.The User understands, agrees and guarantees that information that the User provides to the Service and/or through the Docland Service to third persons, including relevant doctors and/or medical institutions, cannot:
11.4.1.be false, inaccurate or misleading;
11.4.2.promote fraud, deception or abuse of trust;
11.4.3.violate or encroach on the property of a third person, person’s professional secret or person’s right to privacy;
11.4.4.call for the commission of a crime, and also stir up ethnic strife;
11.4.5.contain information that offends someone’s honor, dignity or business reputation, slander or threats to anyone;
11.4.6.be obscene, or have a pornographic or erotic meaning;
11.4.7.contain computer viruses, as well as other computer programs aimed, in particular, at causing harm, unauthorized intrusion, covert interception or data misappropriation;
11.4.8.contain materials of an advertising nature;
11.4.9.otherwise violate applicable legislation.
11.5.You agree to use all information obtained through the Service, including personal data, in accordance with applicable legislation, including the laws of the country or region in which you reside or in which you use the Docland Service.
12.2.A cookie file is a small piece of a text file that is sent to the browser from our Service or another site that you visited. It helps the site to remember information about you, for example, in which language you prefer to view it.
12.3.Cookies allow Docland Service, including but not limited to, identify you as the User of our Service; personalize the delivery of information to you, check the status of your session when using our Service.
12.5.You can always delete all cookies by selecting the appropriate setting in your browser.
Legal address: Room 4, Office II, Structure 5, 6 Kolpachny Lane, 101000
TIN/Taxpayer Classification Code 7709485647/770901001
Phone of our call center: +7 495 204 2313